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Shipping Information

Please refer to the chart below for estimations on delivery time via ups:

Doug's Sports uses the most efficient shipping carrier for your order to insure that you receive your items as soon as possible. The carriers used are UPS, USPS and FedEx. Keep in mind that UPS and FedEx will only deliver to a physical address and not a post office box. We will ship all orders to PO Boxes via USPS.

Order Processing Timeline

Most orders ship within 1-2 business days of receiving your order, Monday through Friday, excluding holidays. If for some reason we are not able to process your order within that timeline we will notify you.

Shipping Timeline

Transit times are 1-6 days depending upon your shipping address. Our shipping location is Hood River Oregon. After your order is processed and shipped we will email you a shipping confirmation with package carrier tracking information and estimated arrival dates.

Expedited Delivery

For orders requesting faster delivery than ground shipment, please contact us and we will give you a shipping quote and delivery timeline for expedited shipment of your order. This insures you are getting the best shipping rate possible since there are many options and the rates vary widely depending on your shipping destination and service requested. Please phone us toll free at: 1-800-211-8207 between 9 and 6 Pacific Time, 7 days a week.

Order Problems

We will contact you via email or phone if there is any problem with your order.

Oversized Items

For oversized items such as skis, snowboards, and large travel bags there will be an additional oversized shipping charge. If an item is oversized it will be indicated on the item details page. The charge will be added to the shopping cart at check out.

International Orders

At this time we can not process or ship to any destinations outside the United States.

Alaska, Hawaii, APO/FPO Addresses

For orders shipping to Alaska, Hawaii and US zip code APO/FPO addresses standard shipping charges apply. Orders to these locations do not qualify for free shipping. The shipping charge will be added to your shopping cart at check out. Orders to these locations will be shipped via USPS.

See Standard Shipping Rate chart below for current rates:

Order Total Shipping Rate
$0 - $30.00 $5.00
$30.01 - $49.99 $7.00
$50.00 - $99.99 $10.00
$100.00 - $149.99 $15.00
$150.00 - $199.99 $20.00
$200.00 - $249.99 $25.00
$250.00 - $299.99 $30.00
$300.00 and greater $35.00

   
Doug's Sports thanks you for shopping with us! Our store in Hood River Oregon is open seven days a week 9am - 6pm PST. If you have questions or need assistance please call us at 1-800-211-8207 or email us at customerservice@dougsports.com. Dougs Sports accepts Visa, MasterCard, Discover Card, and American Express
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